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Documentation Index

Fetch the complete documentation index at: https://docs.jointoevent.io/llms.txt

Use this file to discover all available pages before exploring further.

The attendee list is your central view for every person registered to an event. From here you can search for individual attendees, review their registration and payment status, and take actions such as confirming attendance, downloading tickets, or removing a record. All data on the page reflects the event that is currently active in the panel. Open the attendee list by selecting your event and going to Attendees in the sidebar. The table loads the first page of results automatically, and the search field receives focus so you can start typing immediately. Type any part of an attendee’s name, email, or other registered detail into the Search field at the top of the list. Results update automatically as you type, with a short debounce to avoid unnecessary requests. Pressing Enter while the search field is focused selects all text so a QR scanner or keyboard can replace the query in one action.
Pressing Enter from anywhere on the page (outside an input) also focuses the search field, which is useful during on-site check-in when you want to scan a badge and jump straight to the matching attendee.

Pagination

Below the table, use the Items per page field to control how many rows appear at once, and use the page control to move between pages. The total number of results is used to calculate how many pages are available.

Customising visible columns

Click Edit view in the top-right corner of the table header to open the column configuration dialog. From there you can choose which registration fields appear as columns. Changes are saved per event.

Attendee statuses

Each attendee record carries two independent status flags:

Attendance status

Shows whether the attendee has been checked in. Once confirmed, the check-in button turns green and is disabled to prevent duplicate confirmations.

Payment status

Shows whether the attendee’s payment has been confirmed. Once confirmed, the confirm-payment button turns green and the payment-link option is disabled.
Attendees added directly by an organizer (rather than self-registered) will have the Resend registration email action disabled, since no registration email was sent during their sign-up.

Per-attendee actions

Each row in the table has a set of quick-action icons followed by a three-dot overflow menu.

Quick actions

IconActionNotes
Check markConfirm attendanceMarks the attendee as having arrived. The button is disabled once confirmed. See Confirm check-in for full details.
Dollar signConfirm paymentMarks the attendee’s payment as received. The button is disabled once confirmed.
PencilEdit attendeeOpens the attendee edit form where you can update any field.
TrashDelete attendeeOpens a confirmation dialog before permanently removing the record.
Deleting an attendee permanently removes all their data from the system. This action cannot be undone.

Overflow menu actions

Click the three-dot icon on a row to access additional actions:
  • Send SMS/email — opens the message dialog to send a one-off message to this attendee.
  • Resend registration email — triggers a confirmation dialog, then resends the original registration email. Disabled for attendees added by an admin.
  • Download invoice — generates and downloads the attendee’s invoice as a PDF.
  • Download ticket — generates and downloads the attendee’s ticket as a PDF.
  • Download file — downloads any uploaded files attached to the attendee’s record. One item appears per uploaded file.
  • Payment link — copies a payment link to your clipboard. Disabled once payment is confirmed.
  • Regenerate login token — generates a new access token for the attendee (used with streaming integrations). The old token stops working immediately.
Regenerating a login token is irreversible. The attendee’s previous token will no longer work and they will need to use the new one. This action does not update the token in a connected WordPress site if the attendee has already used the original token there.

Adding and importing attendees

To add a single attendee manually, click + Add attendee in the top-right corner. See Add an attendee for a step-by-step guide. To upload a spreadsheet of attendees in bulk, click Import attendees. See Import attendees for instructions on file format and column mapping.